Brand New Philips Pronto Serial Extender RFX9600! Free Shipping! Authorized Philips Pronto Dealer! Start Price USD 370.00 Current Price USD 370.00 Time Left - Bid Count 0 Buy It Now Price - Reserve Price - Start Time Sunday, September 07, 2008 End Time Sunday, September 14, 2008 Location Baltimore, MD See more about 'Brand New Philips Pronto Serial Extender RFX9600!' Description SquareTrade © AP6.0 This auction is for a BRAND NEW Philips Pronto RFX9600 Serial Extender! We are an authorized Pronto Dealer so bid with confidence! Title: Philips Pronto RFX9600 Serial Extender Condition: Brand New In Retail Box Additional Notes: This item is brand new, never opened and will come in its retail packaging. What’s Included In This Auction: • Philips Pronto RFX9600 Serial Extender• Dual IR emitter wires: 2• Mini-jack IR cable: 2• Configuration cable• Rack mounting kit• Printed User Guide: English, French, Spanish• Warranty Card• AC/DC Adaptor: 5 VDC / 2A Some of Its Features:   19 LEDs for indication of power, ethernet, busy and outputs 4 IR emitters Robust 19" metal housing 4 power sending inputs Ethernet connector 4 RS232 ports for serial control  Information Provided by Philips: The perfect partner for system integration The advanced serial extender RFX9600 offers more functionality than the wireless version and comes in a standard 19-inch rack mountable enclosure. Ultra-reliable wired discrete control (RS232) Full system control including power sensing and relay switching (4 relay outputs) 4 individually addressable IR ports Technical Specifications: Connectivity• Power: 5 VDC input• IR emitter connectors: 4• Ethernet• Network mode: DHCP, Fixed IP• Power sense inputs (4-30 V): 4• Relays outputs (max 48 V/2A): 4 Convenience• Housing: 19" rack mountable (black)• Status indication: 19 LEDs Customization• Configuration via webserverSystem Specifications• CPU: Freescale 32 bit RISC• CPU speed: 266 MHz Infrared Capabilities• Addressable IR output: Adjustable IR outputlevel• Adjustable IR output level Disclosure About Shipping: We know that shipping charges sometimes seem high to our customers. We want you to be assured that 1) we do not make any money off of shipping charges (we charge our customers what we are charged and in a lot of instances, we end up not charging enough and end up paying the difference for our customers) 2) if we could ship everything for free, believe us, we would and 3) we are always actively seeking the best carrier with the best discounts to ensure you are getting our bottom line price. Beyond shipping charges, it’s important to us that the carriers we utilize deliver safely and on time. While this is not something our carriers can accomplish 100% of the time, we definitely strive for 99%.  Some customers ask why we won’t ship expensive items via things like USPS First Class Mail or USPS International Priority Mail. The answer is simple. These methods are very unsafe, provide no reliable tracking ability and the rate of loss that the USPS reports via these methods are VERY high. For our customer’s peace of mind (and our own) we have chosen to only ship items of high value via USPS Express Mail (both domestic and international) or UPS. We hope you understand our reasoning and invite you to contact us if you have any questions! Note to New eBay Members If you have zero feedback or any unpaid item strikes against you within the last 60 days, you must contact us PRIOR to bidding.  If you fail to contact us we reserve the right to cancel any and all of your bid(s) without prior notice. Payment Methods Accepted ¨ All types of PayPal Payments (credit cards, eChecks, Instant Transfers, etc.) ¨ Money Orders in U.S. Dollars ¨ Personal Checks Drawn on FDIC Insured U.S. Banks* ¨ Credit Cards by Phone**  *Subject to Clearance **Certain requirements must be met Return Policy We accept returns within 7 days of receipt. Return shipping is the customer's responsibility, unless it's something we're at fault for. Item must be returned in identical condition it was received in. You will receive a credit in our store for the purchase price. Shipping costs are not refundable unless it was our fault. In these cases, you can choose a merchandise credit or a full refund of your purchase price + shipping! Please contact us prior to returning an item for specific instructions! Customer Support Information If a product comes with a warranty it will state so at the top of the listing next to the picture along with other details such as the item description. If your item does not come with an included warranty or if you would like to purchase additional coverage, most of our items are eligible for a Squaretrade warranty.  You will receive an email shortly after you win an item with details on how to purchase the warranty.  If you have any questions about it, please feel free to contact us! If you ever have any problems with your item, even if it is not under warranty, we invite you to contact us. We are here to help our customers in any way we can. Sometimes a problem is as easy as a little troubleshooting. Other times our representatives are able to identify the problem which will help you to decide what your next plan of action is. Our support representatives are available both by phone and email. Contact us, let us know how we might be able to assist you. FREQUENTLY ASKED QUESTIONS When will my item ship?Most of our items ship within 48 hours of receiving your cleared, confirmed payment.How will my item ship?The majority of our items ship via UPS.  However, occasionally we will ship via USPS.  If you have a preferred carrier, please do not hesitate to contact us and we would be glad to provide you a quote. Unfortunately we are not able to utilize any third party account numbers for shipping.If I am an international customer is there anything that I need to know before buying a product outside of my country?If you live anywhere besides the United States, your local country will charge custom and duty fees.  These are fees that your country charges you to import an item into your country.  We have absolutely no control over how much they charge you.  These fees are generally payable upon delivery. Prior to you receiving your item it will have to pass through customs where it is inspected by employees of your local government.  We also have no control over the length of time it will take for an item to pass through customs. If you have any additional questions about your local custom laws, we would advise you to contact them directly. All fees related to importing an item are the responsibility of the buyer. By bidding on this item, you are agreeing to accept responsibility for these fees. These fees may include, but are not limited to, VAT, custom fees, brokerage fees, and taxes. Please note if we ship an item to you and you refuse delivery of the item for any reason, we will refund your original payment minus the cost to ship the item to you, return shipping fees to have the item sent back to us, any custom fees we may be charged by your country or our country to bring it back to us, and any other fees that are charged to us in order to recover the refused package.You have asked me for additional information before you are able to process my order, why is this?If you pay via PayPal and your address is not confirmed, we will require that you provide us additional information before we are able to release your order for shipping. The information that you provide is never sold or used for any purpose other then for us to approve and verify your order.  This additional step helps to fight fraud and ensures that we are able to meet PayPal requirements. How long will it take to receive my order?If you paid for standard shipping and live within the United States, it will generally take between 2 and 6 days for your item to arrive to you after it has left our warehouse. The closer you are to the East Coast, the faster you will receive your item is the general rule. Do you provide tracking information for my order?Yes!  We will send you tracking information for your order once it is shipped.  This information will NOT be sent through eBay's email system, but rather it will come to you via your registered email address with eBay. I purchased an item on a listing where it says I get to choose my color, how do I do this?For any listings that allow you an option such as choosing the color or choosing accessories, we ask that you simply add this information in the notes section of your PayPal payment.  While we do not acknowledge that we receive this message, we will acknowledge that we have received your payment.  This in turn means that we did receive your request. On the other side, if we do not receive this information, we will send you an email notifying you of this. Can I contact you by phone?Absolutely! You can reach us at 410-521-2317. Please note that our normal office hours are Monday through Friday 10am to 5pm EST. During these times we are available via phone. Outside of these hours we can be reached via email. During the evenings and weekends we have representatives that  work from home so we may be reached by email.  Please feel free to contact us through eBay email or at support@ega-online.com. Please note that emails received Monday through Friday between 5pm and 10am EST will not necessarily receive an instant response. In the worst case scenarios, you will receive a response the morning on the following business day. Please understand that while we try to be available 24 hours a days, it is just not humanly possible. We like to allow our employees to enjoy the weekends and for this reason, emails received on Saturdays and Sundays will generally be responded to within 12 hours. Please be assured that we answer all of our emails just as soon as possible. I have placed my order and paid, now what should I expect?If we have any questions about your order, we will contact you within 24 hours via eBay's email system. Please make sure to check this email account in order to respond to any emails we may have sent you. If we have no questions, you will receive an email at your registered email address (not via eBay's email system) when your item ships. My confirmed PayPal address is a P.O. Box, is this okay?If your confirmed address is a P.O. Box, we will ship your item via the USPS. My item is a gift, can someone tell from the shipping box what is inside?No, all of our shipping boxes reveal absolutely no information about what is inside! Your gift recipient could handle the box and would never know what it is. Since we pack all of our items very safely, they can even shake it and chances are it won't make a sound!I have received my item and I am not happy, what should I do?We are here for our customers. While we strive to for 100% perfection, it is just not humanly possible. Contact us and we will be glad to work with you towards a resolution! There is no need for negative feedback, we're here to help! If you don't contact us we won't know there is a problem! I have a question and don't know when I can expect an answer. When do you respond to emails?We are open Monday through Friday from 10am EST to 4pm EST. We are closed on the weekends. Most emails during these hours are answered within minutes. However, it can take up to 12 hours to receive a response. Our employees do work from home on some evenings and weekends so it is possible that you will receive a quick response after normal business hours. I want to be pay by money order or personal check, is that okay? Money orders and cashier's checks drawn on U.S. banks are welcome.  Please note that we do expect you to mail your payment within 48 hours of the listing ending.  Personal checks are also welcome that are drawn on U.S. banks.  However, please note that we require that a personal check clears before being able to send out your item.  It can take up to 10 business days for our bank to notify us that your check clears.  I live close to your location.  Do you allow local pickups?Unfortunately our warehouse is closed to the public for safety and insurance reasons. We generally are able to work out some sort of arrangement where our customers can pick up an item from one of our employee's homes. However, we require that this arrangement be made at least 48 hours in advance, that the item be paid for in advance and we only guarantee a 15 minute time frame for the item to be picked up during. Please note that there is not a pickup fee, but by law we must charge Maryland state sales tax.    SquareTrade © squaretrade warranty v2.0 Place a Bid!